Banb88 Privacy Policy — How We Keep Your Information Safe

1. Introduction

Banb88 is a trusted online betting and gaming platform in Bangladesh. When you use our website or app, we collect certain personal information — used to deliver our services, ensure security, and improve your experience. This Privacy Policy explains what information is collected, why it is collected, and how it is kept secure.

This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international GDPR guidelines. By using any banb88 service, you are considered to have automatically agreed to this Privacy Policy. We therefore recommend reading this page carefully before using our services for the first time.

2. What Information We Collect

Various types of information are collected during registration and use of banb88's services. This data falls into three main categories: information you provide directly, information collected automatically, and information received through third parties.

We collect only the minimum data strictly required to deliver our services. Collecting unnecessary or excessive personal information goes against our policy.

• Information submitted through the registration form is stored directly on our secure servers.
• Payment details are never stored on our servers — they are sent directly to the payment gateway.
• We never collect voice, camera, or location data.
• If you use social media login, the terms and policies of the respective platform will also apply.

3. How Your Information Is Used

Banb88 uses collected data solely for specific, legitimate purposes. No information is used beyond its intended purpose. The primary use cases are detailed below.

• Account Creation & Management: Your registration information is used to keep your account active and your login secure.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately.
• Fraud Prevention: Suspicious activity is detected to keep your account protected.
• Customer Support: Relevant information is used to resolve your issues quickly.
• Promotional Communications: With your consent, we send you bonus offers and updates.
• Legal Obligations: Required information is shared to meet regulatory compliance obligations.
• Service Improvement: User behaviour is analysed to continuously improve the platform experience.

4. Data Storage & Retention Period

All data collected on banb88 is stored on secure, encrypted servers located in data centers that meet international data protection standards, with 24-hour monitoring and backup systems in place.

• While Account Is Active: All information is retained in its entirety.
• After Account Closure: Certain data may be retained for up to 5 years due to legal obligations.
• Transaction Records: Retained for up to 7 years as required by financial regulatory authorities.
• Session Logs: Automatically deleted after 90 days for security purposes.
• Marketing Data: Deleted within 30 days of consent withdrawal.

5. Data Sharing Policy

Banb88 never sells your personal information or shares it with third parties for marketing purposes. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Processors: Necessary data is shared with Mobile Banking, Nagad, and Rocket to complete transactions.
• KYC Provider: Licensed third-party providers are used for identity verification.
• Law Enforcement Agencies: Required information is provided in response to legal orders or legitimate investigations.
• Game Providers: Limited session data is shared with game studios to enable specific game functionality.
• Advertising Networks: Your data is never shared with any advertiser.
• Data Brokers: Selling data to data brokers or marketing companies is strictly prohibited.

Whenever data is shared with a third party, a strict Data Processing Agreement (DPA) is in place to ensure your information is used solely for the agreed purpose.

6. Cookie Policy

Banb88's website and app use various types of cookies. Cookies are small text files stored on your device that help the website remember your preferences and session.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working properly.

7. Your Privacy Rights

Banb88 takes your data privacy rights seriously. The following rights are guaranteed to you in accordance with international data protection standards.

To exercise these rights, please contact our support team. Requests are typically processed within 30 business days. Complex cases may require an additional 60 days, but you will be informed if that is the case.

8. Children's Privacy

Banb88 is an adult gaming platform. Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Registration is strictly prohibited for individuals under 18 years of age.
• Age verification is mandatory at the point of registration.
• Any account identified as belonging to a minor is closed immediately.
• Any complaints regarding this are promptly investigated.

If you believe a minor is using our platform, please notify our support team immediately. We will take action without delay.

9. Security Measures

At banb88, we employ industry-leading technical and administrative security measures to protect your privacy. Rather than relying on a single layer, we follow a multi-layer security strategy.

• 256-bit SSL/TLS Encryption: All data transmission is fully encrypted.
• AES-256 Encryption: Sensitive information stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your login.
• Regular Security Audits: Regular audits are conducted by independent third-party experts.
• Firewall & DDoS Protection: Unauthorized access and intrusion attempts are actively prevented.
• Staff Training: All staff who handle data receive regular security training.

10. Third-Party Services & Links

The banb88 platform integrates certain third-party services and games. These services have their own privacy policies, which are beyond our control. We only work with trusted, licensed partners.

• Strict Data Processing Agreements (DPAs) are maintained with all third-party partners.
• Game providers receive only the information necessary to operate the games.
• Payment partners are PCI DSS certified.
• We recommend reading the privacy policy of any third-party site before you visit it.

11. Policy Changes

Banb88 may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or mobile number and display the updated date at the top of the page.

• Minor changes may not always warrant a separate notification.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions of this policy may be made available upon request.
• We recommend checking this page regularly for updates.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We are fully equipped to assist you in Bengali.

We typically respond to your email within 24–48 hours. For urgent privacy concerns, support is also available via live chat.